Dated September 18, 2024

These terms and conditions (“Terms and Conditions”) for the RedeemYourTravel.com travel rewards promotion (“Promotion”) fulfilled by Open Network Exchange Inc (“ONE” “we”, “us”, “our”) set forth a legally binding agreement between ONE and the purchaser (“purchaser,” “you” or “your”) who purchases products and/or services through our website RedeemYourTravel.com. Please review these Terms and Conditions thoroughly as well as all terms and conditions and policies and procedures supplied by the provider of any product or service (“Provider”) offered through the Promotion (“Provider Terms”). To the extent of a conflict between these Terms and Conditions and Provider Terms, these Terms and Conditions shall govern and control. By purchasing products and/or services through the Promotion, you acknowledge and agree to be bound by these Terms and Conditions, the website Terms of Use, the Privacy Notice, and Provider Terms, which are incorporated herein and you accept these Terms and Conditions on the behalf of any traveling companions, users of any service purchased through the Promotion, and/or guests (including minors and those under any disability) (collectively with you, “Customers”). Additionally, you agree that it is your sole responsibility to inform all Customers of the contents of these Terms and Conditions and all applicable Provider Terms.

The Promotion is administered and fulfilled by ONE via the Princess.redeemyourtravel.com (the “Website”). ONE is located at 7350 N. Dobson Rd., Suite 130, Scottsdale AZ 85256. ONE is registered with the State of Florida as a Seller of Travel. Registration No. #ST-43055. ONE is also a registered seller of travel in the following states: Washington UBI #604-664-678, Hawaii #TAR- 7441 and California #CST 2147520-50. Registration as Seller of Travel does not constitute approval by the State of California. ONE is not a participant in the California Travel Restitution Fund. California requires certain sellers of travel to have a trust account or bond. ONE maintains a Consumer Protection Bond issued by Philadelphia Indemnity Insurance Company in the amount of $100,000.00.

Promotion Details

The Promotion is for a limited time and available to residents of the United States who are eighteen years old or older. Additional Provider age restrictions may apply to cruise purchases or hotel stays. Please check the Provider’s requirements prior to any purchase. The Promotion includes a code that can be redeemed to receive a set amount of travel rewards savings (“Travel Rewards”).  that may be applied to select products and services at our sole discretion. In order to access or use the Travel Rewards, you will be required to register for a user account through our registration process that we make available through the Website. Once registered, you will have an online account to track your Promotion activity (referred to herein as “Account”).

To participate in the Promotion and receive the Travel Rewards, you must activate your Account by January 5, 2025. Participation in the Promotion constitutes your full and unconditional agreement to these Terms and Conditions. Travel Rewards may be applied as savings on the purchase of a Princess Cruise Lines, Ltd. (“Princess”) Princess cruise or hotel stay.

The Travel Rewards have no cash value, are not redeemable for cash, are non-transferrable, and are valid on new bookings only. The Travel Rewards cannot be combined with any other offers. The Travel Rewards must be applied toward savings on a cruise or hotel stay  within twelve (12) months from the date of the activation of the Travel Rewards. The amount of the Travel Rewards that may be applied toward each purchase is limited. Any unused portion of Travel Rewards will remain in your Account and may be used toward the purchase of additional Princess cruises or hotel stays until the Travel Rewards are exhausted or expire. Any Travel Rewards that are used toward the purchase of a cruise or hotel stay are not refundable, including in the case of any cruise or hotel stay cancellations. Please see the “Booking Cancellation/Changes” Section below for more details or give us a call at 888.260.0825. 

Cruises

Application of the Travel Rewards to a cruise purchase may be applied to partial cruise fares only, and not toward taxes, fees or port expenses, gratuities, alcoholic beverages, baggage fees, upgrades, additional guests, travel expenses (airlines, ground transfers), onboard expenditures, or any other similar expenses. The cruise offers on the Website to which the Travel Rewards may be applied are only for select cruises operated by Princess. Eligible cruise fare for Travel Rewards includes Princess Standard, Princess Plus and Princess Premier at the time of initial booking of the cruise. Each cruise fare includes cruise accommodations for you and a guest. Unless stated otherwise, the cruises include all regular onboard meals and entertainment. Regular onboard meals are those in the ship’s main dining rooms and buffet locations. Cruises are subject to the terms and conditions of the Princess’ passage contract.

Cruise guests (if purchaser chooses to add a guest to a booking) must meet all eligibility requirements to sail as described on Princess’ website as of the date of departure. Any cruise guest under twenty-one (21) years of age (“Minor Guest”) must be accompanied by a guest who is twenty-one (21) years or older. If the Minor Guest is the child of the purchaser, then such Minor Guest must be accompanied at all times during the cruise by the purchaser. All cruise travelers must have all necessary identification and/or cruise documents (including but not limited to a valid passport, visa, if applicable, and all other necessary travel documents, which include any health certifications/proofs of vaccination that are required by Princess and/or applicable governments/ports) required for the cruise. As set forth in more detail in the passage contract, Princess reserves the right to refuse to embark any traveler, at any time if, in the sole opinion of Princess, a traveler is unfit for any reason for the cruise. We are not responsible for any cancellations, delays, diversions or substitution or any acts or omissions whatsoever by cruise operators or any other persons providing any cruise-related services or accommodations. You and any guests are also responsible for obtaining travel insurance (and all other forms of insurance) at your option and hereby acknowledge that we have not and will not obtain or provide travel insurance or any other form of insurance.

Hotels

We may pre-negotiate certain room rates with hotel Providers to facilitate the booking of reservations. You agree that your credit and/or debit card will be charged for the total reservation price, excluding any savings obtained through your application of Travel Rewards.

Upon submitting your reservation request you authorize us to facilitate booking reservations on your behalf, including making payment arrangements with hotel Providers. You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, we do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g., sales and use, occupancy, room tax, excise tax, value added tax, etc.) that we pay to the hotel Provider for taxes due on the hotel Provider’s rental rate for the room. The hotel Providers invoice us for certain charges, including tax amounts. The hotel Providers are responsible for remitting applicable taxes to the applicable taxing jurisdictions.

We do not act as a co-vendor with the hotel Provider with whom we book or reserve your travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by us to the hotel Providers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of your actual use of the hotel.

We are not liable for any costs incurred due to hotel relocation. We have no special knowledge regarding the suitability of any reservation for persons with a disability. For information concerning the suitability for persons with a disability for any reservation, contact the hotel Provider directly.

Availability; Modifications to Prices or Billing Terms

All products and services offered in the Promotion are capacity controlled and subject to availability. Such products and services included in the Promotion are not guaranteed until confirmation is received from the Provider through us.

Availability may be limited during key periods and holidays throughout the year.

Products and services included in the Promotion may not be available at all times and may be substituted or discontinued at any time. We reserve the right, at any time, to change prices and billing methods for products and services sold, effective immediately upon posting on the products and services or by e-mail delivery to you. Providers retain certain rights to increase fares and rates (including, without limitation, taxes, service charges, airport charges, and government fees), modify itineraries, change availability, and change and/or discontinue promotions and/or special offers, at any time for any reason. Any increase in price or rate imposed by the Provider will be passed on to purchaser, and purchaser agrees to such increase, unless otherwise stated in the Provider Terms related to the individual transaction.

No Responsibility to Sell Mispriced Products or Services

We do our best to describe every product or service offered through the Promotion as accurately as possible; however, we do not warrant that specifications or pricing on the Website is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications of any product or service, we have the right to refuse or cancel any orders in our sole discretion. If we charged your credit card or other account prior to cancellation, we will issue a credit to your account in the amount of the charge.

Booking Cancellation/Changes

The fees assessed by us and/or Provider as a result of a cancellation or change are set forth on the booking confirmation and apply to all transactions purchased through us. Each Provider has specific cancellation policies and penalties separate and apart from ONE. Provider Terms may treat name changes and departure date changes as cancellations.

If transportation or other services are canceled by the Provider, all sums paid to the Provider for services not performed in accordance with the contract between the Provider and you will be refunded within thirty (30) days of receiving the funds from the Provider with whom the services were arranged, or if the funds were not sent to the Provider, the funds shall be returned within fourteen (14) days after cancellation by the Provider to you unless you request the Provider to apply the money to another travel product and/or date.

In some instances, both these Terms and Conditions and separate guidelines, rules, or terms of service, setting forth additional or different terms and/or conditions will apply to your use of the Promotion (in each such instance, and collectively, “Additional Terms”). For example, in addition to these Terms and Conditions, any contest, sweepstakes or other savings program we offer as part of the Promotion or to Promotion purchasers, is and will also be subject to separate official rules and terms. To the extent there is a conflict between these Terms and Conditions and any Additional Terms, these Terms and Conditions will control unless the Additional Terms expressly state otherwise. 

Permission to Contact You

Your use of the Website is subject to the Privacy Notice as incorporated herein by reference. You acknowledge that telephone calls to or from us may be monitored and recorded and you agree to such monitoring and recording. You also agree that by voluntarily providing us with your telephone number(s), email account address(es) or other contact information: (a) the information you provide us is true and accurate and that you are the Account owner or authorized by the Account owner to provide and grant us the rights applicable to these communications; (b) you expressly agree we can communicate with you by any and all digital, electronic or other means, in addition to any physical mail or communications; and (c) you consent to receive recurring text messages, prerecorded voice messages or autodialed calls from us related to offers, promotions, your Account and Account activity, any transactions with us or your relationship with us. Our messages, in addition to any Account related information or promotional offers, may include, for example, confirmation of or changes to your reservations and reminders. You consent and agree to continue to receive messages from us, even if you cancel your Account or terminate your participation in the Program, except if you opt-out, as provided below. Although consent to receive automated marketing calls or SMS (text) messages is not a condition of purchasing any goods or services, you agree that calls or text messages to you may be made by or on behalf of us even if your telephone number is registered on any state or federal Do Not Call list. You acknowledge that, depending on your carrier and any wireless or mobile plan you may be enrolled in with your carrier, you may incur a charge for these calls or text messages from your carrier and we are not responsible for these charges.

If any of your contact information changes, you agree to notify us, if possible, before the change goes into effect and to update your profile and account information immediately upon any such changes. You agree to indemnify, defend and hold us harmless from and against any and all claims, losses, liability, costs and expenses (including reasonable attorneys’ fees) arising from your failure to notify us or update your contact information or you falsely or improperly provide us with information that is not yours or that you are not authorized to provide. We may provide information to law enforcement and regulatory authorities if we suspect or determine you may be acting in violation of any federal, state or local law, regulation or ordinance.

You may opt-out of automated calls or text messages at any time. To opt-out of text messages, reply STOP to any text message you receive. For help, text HELP. You agree we may send you and you may receive a text message confirming your opt-out. To opt-out of automated telephone calls (but not text messages), call the number on the Website. Please allow up to thirty (30) days to process any opt-out request. Please note that if you opt out of automated calls, we reserve the right to make non-automated calls to you relating to your account, any purchase and/or transaction, account collections, or otherwise relating to your relationship with us.